We are a family owned tech company specialising in computer and laptop repairs and based in Melbourne, Australia. With more than 20 years of experience in the industry you can trust us to get the job done.
Why use us? Inexperienced technicians take lost of time to learn how to work on your device. This is time you could be spending with your repaired device had you brought it here first!
Taking apart your device to determine what is wrong with it costs $0 here. We believe diagnostic fees are predatory in this business. For a spoken word estimate of your problem, there is no fee!
Ethics
We do not perform jobs we cannot do properly
You will here us beg you to go elsewhere if we feel are not the best fit for a job. Our goal is to make you happy while making money. If we can only do one without the other, we will not take on the job.
Free estimates: We do not charge an estimate fee
You’re here because you need fast and reliable service. If you had five days for someones to mess around guessing what is wrong with your computer, you’d fix it yourself. We get that. That’s why we offer while you wait estimates (for most things besides liquid damage.)
We don’t lie about your problem to milk you for more money
We never misrepresent what we are doing, such as replacing an external hard-drive cable and charging you for data recovery. Our workshop is set up uniquely -90% of repairs happen where you can see what we do as we are working on your device.